Rental terms

These terms apply to every Gear Ghar rental. At pickup, both of us sign a printed copy with the camera and dates filled in.

1Who can rent

• Renters must be 18 or older.
• Nepali citizens leave their original citizenship card or driving licence with Gear Ghar until the camera is returned. We also take a photo of the renter holding it.
• Visitors from abroad show their passport and visa page. We keep a photo of both, never the passport itself.
• The phone number given at booking must be reachable on WhatsApp during the rental.

2Deposit

• Nepali citizens pay a refundable deposit of Rs 10,000 at pickup.
• Visitors from abroad pay the deposit for their camera in the table below, about half its shop price.
• The deposit is refunded in full at return, by the same method it was paid, once the camera and every accessory are checked.

3Booking and payment

• Dates are held once a 50% advance is paid by eSewa, Khalti or bank transfer. The rest of the rental is paid at pickup.
• Prices are the rate card on our website on the day you book.
• Cancel 48 hours or more before pickup and the advance is refunded in full. Cancel later and the advance is kept, but you can move your dates once instead.

4Pickup and return

• Cameras are collected from and returned to Satya Shree Bhawan, Dhanantari Marg, Ward No. 5, Kathmandu, at a time agreed on WhatsApp.
• At pickup we switch the camera on together, record a short video of its condition, and list every accessory on the signed copy. The same check is done at return.
• A rental day is 24 hours from the pickup time.
• Up to 2 hours late is free. After that, each extra 24 hours, or part of one, is charged as the next day of the rental at the multi-day rate.
• If a camera is more than 48 hours late and the renter cannot be reached, we treat it as lost (section 5) and may report it to the police.

5Damage and loss

• The renter is responsible for the camera and accessories from pickup to return.
• Damage: the renter pays the repair cost at an authorised service centre, with the invoice shown. Pocket and Luna cameras are not waterproof; water damage counts as damage.
• Loss or theft: the renter pays the current shop price in Nepal for the same kit. Theft must be reported to the police and the report shared with us.
• Missing accessories: the renter pays the shop price of the missing item.
• The deposit is used first. Anything owed beyond it is paid within 7 days, and the ID is returned once it is paid.
• Normal wear, such as light scuffs, is not charged.

6Use of the camera

• The camera stays with the renter and is not lent or rented to anyone else.
• Footage is yours. Delete or copy your files before return; we wipe memory cards after every rental.
• Using the camera where filming needs a permit, such as some heritage sites or national parks, is the renter's responsibility.

Signed at pickup